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Logo for Southampton CouncilSouthampton City Council

Delivering a digital strategy for Southampton City Council

Background In November 2023, we started working with Southampton City Council to provide them with an independent and expert view of their current digital landscape. With a backdrop of recent financial challenge and widespread changes, we…

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Walsall Council logo. The logo shows a shield with leaves below and the text Walsall Council.Walsall Council

Identifying cost efficiencies, performance improvements and customer outcomes in public services

Background By 2021, during a major technology transformation to the cloud, that included the implementation of a new Customer Relationship Management (CRM) system, Walsall Council started a pilot programme looking at a small samples of…

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logo for HM governmentCentral Government

Supporting business change and a major technology transformation

Background By late 2022, the commercial team at this government department was experiencing extraordinary and unprecedented demand on their capacity and capability.  This was due to long term plans for the department to take on…

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Logo for East Riding of Yorkshire councilEast Riding of Yorkshire Council

Supporting services to become more data-driven

Background East Riding of Yorkshire Council was looking to become a more data-driven council to make insight-led decisions that improve service delivery, particularly in social care.  The council had identified two key areas for improvement: …

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Logo for Vale of Glamorgan showing council logo with a wave and the strap line - Bro MorgannwgVale of Glamorgan Council

Creating a digital strategy fit for the post-Covid era

Background In a post-Covid world, the council had already started its move of systems to the cloud and recognised the benefits improving its digital capability could bring to staff and residents of the council. This…

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What do our customers think?

“Civiteq’s level of engagement, support and passion was outstanding. We have a lot of appetite to continue this relationship.”

Head of service, a government department

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