“I would absolutely recommend Civiteq to other councils. We always knew where we were in terms of the programme’s progress against milestones. The relationships and the frequency of communication worked well, and the contract relationships between the various parties were well managed. Plus, we had the right decision-making at the right levels, which was absolutely critical.”
Alex Thompson, Executive Director of Finance & Transformation, Sandwell Council
“I’ve worked with many suppliers, and this was one of the best supplier engagements I’ve had. That’s because of the positive working relationships, the calibre of people from Civiteq and their expertise and experience of ERP programmes in local government. They ask the difficult questions and hold us to account.”
James Ailward, Chief Technology Officer, Dorset Council
“The project was incredibly well managed by Civiteq. I’ve had comments from other strategic managers that this has been one of, if not the best project they’ve worked on with a consulting company. It definitely felt like a partner relationship, rather than a customer-supplier one, with Civiteq providing the Isle of Wight Council clear guidance and support through a complex project.”
Roger Brown, Strategic Manager ICT & Digital Services, Isle of Wight Council
“Civiteq really stood out in a positive way for their very human qualities and their willingness to listen and give us not only what we wanted but what we needed too. Their holistic methodology and approach to service design was fascinating to see and the results speak for themselves!”
David Peate, Programme Manager, Walsall Metropolitan Borough Council
“The team’s flexibility and ability to work effectively remotely ensured seamless collaboration between Civiteq colleagues and our council staff. Any changes in project team composition did not impact outcomes, showcasing Civiteq’s expertise and professionalism.”
Gavin Muncaster, Director of Digital, Southampton City Council
“We really went on a journey with Civiteq. Their approach to co-design resulted in the delivery of workshops that involved the input of over 100 staff across the council. The end result was the development of a digital strategy and roadmap that really fulfilled out needs.”
James Rees
Vale of Glamorgan Council
“Civiteq understands local authorities and their insight from other organisations has been invaluable. We would not have succeeded with this project to date without their expertise. Nothing has been too much trouble, and the team have been very flexible with us. I hope this is the beginning of our journey with Civiteq!”
Kat Taylor
East Riding of Yorkshire Council
"Civiteq played an instrumental role within the programme. It's important to note that within the programme we were very much always pushed in the same direction to succeed so it was very much a partnership approach. It meant that when we were looking at solution design we had Civiteq colleagues working closely to our solution and how that change was required to be implemented in Lambeth."
Jason Martin
London Borough of Lambeth
