Your ERP system has the potential to transform how your organisation works, but only if you continue to embed, optimise and innovate beyond go-live.
At Civiteq, we can help you get the full value from your ERP system by supporting you to;
Our services in this stage will:
Ensure your ERP is steady post‑go‑live, creating a solid base for benefits and continuous improvement.
Embed the support operating model and ‘adopt not adapt’ decision‑making, establish clear communication, track KPIs and intervene proactively.
Complete configuration, remove workarounds, automate processes, and enforce controls.
Ensure segregation and security, optimise licence usage, and deliver reliable, accurate data for management information, reporting, governance, audit readiness, and long‑term resilience.
In this stage, our services will:
Review benefits across functions, close gaps and enhance outcomes to unlock more value.
Implement previously de-scoped features, tackle pain points, and run process health checks to streamline and automate.
Assess adoption, address gaps, and increase usage.
Identify productivity opportunities and deliver improvements that drive organisational efficiency and stronger performance – extending planned benefits and ensuring sustainable, measurable gains across the business overall.
Our services in this stage will help you move beyond optimisation to strategic, continuous improvement, to;
Explore the art of the possible, set ambition, and build a roadmap aligned to strategy for system updates with milestones.
Identify process enhancements to drive value, productivity and efficiency, develop credible business cases, and make horizon scanning BAU – embedding continuous improvement in the Support Operating Model and a cycle for release roadmaps, impact assessment, testing and safe implementation.
Sandwell Council embraced an ‘embed and evolve’ ethos after its Oracle Fusion go‑live.
Civiteq has supported the Council to to maximise its investment: stabilising the platform, preparing for optimisation and innovation, collaborating with Oracle and using Cloud Success Navigator tools.
We’ve equipped the council to lead continuous improvement. With proactive leadership, Sandwell is getting the most from its system and is placed to capitalise on future change.
Send us your details using the form on the right and we’ll be in touch for a chat.
Background Civiteq had previously worked with The Highland Council to identify their strategy before embarking on technology change for their HR and payroll functions. As part of this, we delivered an options appraisal to help…
Background Cardiff Council has had its on-premises SAP ECC 6.0 ERP solution since 2005 and have been given notice by SAP that this version will be out of support in December 2027 (although there is…
Background Sandwell Council embarked on an ERP programme in 2019 to replace their Oracle E-Business Suite (EBS) system with cloud-based Oracle Fusion. The local authority’s original implementation took a ‘lift and shift’ approach of moving…
Want to learn more? Get in touch with our team
