Systems change can feel daunting

“Success depends on having the right people you can work with, and that’s certainly what we experienced with Civiteq.”

Jon Shepherd, Chief Officer (Business Solutions), The Highland Council

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Successful systems change in local government

Your journey to successful systems change

Whatever stage you’re at on your systems change journey…we have the experience and expertise to ensure your success. We help councils:

  • Prepare by exploring processes, needs & challenges: for their best path forward
  • Reset existing change programmes: to put them back on track
  • Develop, embed & evolve post go-live plans: to optimise outcomes

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All you need to ensure success

Civiteq’s unrivalled advantage is founded in:

  • Our partnerships with not just one or two, but all industry-leading suppliers
  • Our understanding, through experience, of how local government works
  • Our track record of systems change success with over 100 public sector organisations.

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Specialists across technology providers.

Looking to discuss your systems change?

Send us your details using the form on the right and we’ll be in touch for a chat, or book an appointment here.

Latest news and insights

Latest news

Latest local government case studies

Two woman sat at a laptop smiling Taking a user-centred design approach to a technology project

Taking a user-centred design approach to a technology project

Area of expertise Enterprise Resource Planning (ERP)
Sectors Local government
Type of resources Case study
Partners, alliances and organsisations related to this event:The Highland Council

Background Civiteq had previously worked with The Highland Council to identify their strategy before embarking on technology change for their HR and payroll functions. As part of this, we delivered an options appraisal to help…

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Two woman sat chatting at a desk Preparing Cardiff Council for the end of on-prem SAP support

Preparing Cardiff Council for the end of on-prem SAP support

Area of expertise Enterprise Resource Planning (ERP)
Sectors Local government
Type of resources Case study
Partners, alliances and organsisations related to this event:Cardiff Council

Background Cardiff Council has had its on-premises SAP ECC 6.0 ERP solution since 2005 and have been given notice by SAP that this version will be out of support in December 2027 (although there is…

Read full Case study

Woman sat talking to a man Giving the Isle of Wight Council an informed way ahead

Giving the Isle of Wight Council an informed way ahead

Area of expertise Enterprise Resource Planning (ERP)
Sectors Local government
Type of resources Case study
Partners, alliances and organsisations related to this event:Isle of Wight

Background The Isle of Wight Council implemented SAP ERP Central Component (ECC) in 2009 and currently uses this system for their core finance, procurement, human resources (HR) and payroll processes. SAP will end standard support…

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Pointing at a computer screen Setting Dorset Council up for major technology change 

Setting Dorset Council up for major technology change 

Area of expertise Enterprise Resource Planning (ERP)
Sectors Local government
Type of resources Case study
Partners, alliances and organsisations related to this event:Dorset Council

Background  Dorset Council was formed in 2019 with the merging of six councils, and now has a new administration since its elections in 2024. It sees technology as key to its goal of delivering long-term…

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Man at laptop with headset on Successful restart for Sandwell Council’s paused system implementation

Successful restart for Sandwell Council’s paused system implementation

Area of expertise Enterprise Resource Planning (ERP)
Sectors Local government
Type of resources Case study
Partners, alliances and organsisations related to this event:Sandwell Metropolitan Borough Council

Background Sandwell Council embarked on an ERP programme in 2019 to replace their Oracle E-Business Suite (EBS) system with cloud-based Oracle Fusion. The local authority’s original implementation took a ‘lift and shift’ approach of moving…

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What do our customers think?

“I would absolutely recommend Civiteq to other councils. We always knew where we were in terms of the programme’s progress against milestones. The relationships and the frequency of communication worked well, and the contract relationships between the various parties were well managed. Plus, we had the right decision-making at the right levels, which was absolutely critical.”

Alex Thompson, Executive Director of Finance & Transformation, Sandwell Council

“I’ve worked with many suppliers, and this was one of the best supplier engagements I’ve had. That’s because of the positive working relationships, the calibre of people from Civiteq and their expertise and experience of ERP programmes in local government. They ask the difficult questions and hold us to account.” 

James Ailward, Chief Technology Officer, Dorset Council 

“The project was incredibly well managed by Civiteq. I’ve had comments from other strategic managers that this has been one of, if not the best project they’ve worked on with a consulting company. It definitely felt like a partner relationship, rather than a customer-supplier one, with Civiteq providing the Isle of Wight Council clear guidance and support through a complex project.”

Roger Brown, Strategic Manager ICT & Digital Services, Isle of Wight Council

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