Bring your people with the change, so new ways of working are genuinely adopted and embedded.
Most transformation programmes lose momentum at the same point – the handover from the vendor or systems integrator back to the organisation. The system is live and technically working, but adoption slows, workarounds emerge and nobody is measuring whether the benefits set out in the business case are being realised.
We help you take control of that moment, ensuring what has been designed and implemented is adopted, embedded and delivering its full value.
What you can expect
Your people engaged, supported and confident to work differently from day one.
New systems, services and ways of working that are adopted and embedded.
Benefits realised against your business case, with capability retained in-house.
How we help
People and organisational change
We prepare your organisation, its people, processes and behaviours for change. We assess change impact and readiness, establish and run business readiness groups, and coach leaders through the transition.
Communications and engagement
We build understanding and momentum throughout the change, developing the communications and engagement strategy, mapping and managing stakeholders, creating user personas and establishing a change network that keeps people informed and involved.
Learning, training and capability
Starting with a learning needs analysis, we design and deliver training, system demonstrations and knowledge transfer, then evaluate their effectiveness, building the capability and confidence for your organisation to own the change long after go-live.
Programme, project and PMO delivery
We lead and strengthen programme delivery, providing programme and project management and establishing or enhancing your PMO, from health checks through to PMO as a service, giving leaders real-time visibility and confidence in delivery.
Governance, assurance and decision making
We establish boards, terms of reference and reporting, manage risks, issues, decisions and dependencies, and provide independent assurance, giving leaders the oversight to stand behind their programme with boards, auditors and stakeholders.
Benefits realisation
Realising value starts long before implementation is complete. We define the benefits, agree how they will be measured and track them from the outset through to realisation, providing clear evidence of value delivered and early visibility of any gaps.
Success starts after implementation
People and adoption are what turn successful delivery into lasting organisational change. We can help you make that happen.
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