Maximise your ERP implementation

Implementing a new ERP system? We know change can be challenging.

Transformation hinges not just on the technology itself but significantly on the people who will use it daily.

This is where partnering with Civiteq can help.

Our ERP framework diagram

Achieving transformational excellence

Civiteq can help you to:

  • go-live right first time, with minimal business disruption
  • develop effective and efficient processes to increase productivity
  • get the best out of your new modern system, enabling user-friendly self-service and data-led decisions

Get in touch today
To find out how we can help you.

 

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Successful ERP transformation for Sandwell Council

Discover how Civiteq took over Sandwell Council’s paused ERP implementation, reset the project, and successfully delivered it — receiving praise from external auditors.

We supported the council to establish a robust governance structure, manage the procurement of a new System Integrator (SI), and delivered the business’ change management, communications, and learning. The programme relaunched, improving engagement and training whilst under enhanced scrutiny.

Read the full story

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See how we’ve helped other councils

Read what other councils achieved by partnering with Civiteq.

  • Sandwell Council
    Resetting and delivering successful Oracle implementation after a previous programme pause.
  • Dorset Council
    Exploring processes, needs and challenges to set the council on a path to successful system change.
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What our customers say

“I would absolutely recommend Civiteq to other councils. We always knew where we were in terms of the programme’s progress against milestones. The relationships and the frequency of communication worked well, and the contract relationships between the various parties were well managed. Plus, we had the right decision-making at the right levels, which was absolutely critical.”

Alex Thompson, Executive Director of Finance & Transformation, Sandwell Council

“I’ve worked with many suppliers, and this was one of the best supplier engagements I’ve had. That’s because of the positive working relationships, the calibre of people from Civiteq and their expertise and experience of ERP programmes in local government. They ask the difficult questions and hold us to account.” 

James Ailward, Chief Technology Officer, Dorset Council 

“The project was incredibly well managed by Civiteq. I’ve had comments from other strategic managers that this has been one of, if not the best project they’ve worked on with a consulting company. It definitely felt like a partner relationship, rather than a customer-supplier one, with Civiteq providing the Isle of Wight Council clear guidance and support through a complex project.”

Roger Brown, Strategic Manager ICT & Digital Services, Isle of Wight Council

Prepare for post-go-live

Implementing your ERP programme go-live is just the beginning, not the end.

Our experts take you through key post-implementation support considerations to ensure you realise continued benefit in this short white paper.

Read white paper

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Looking to discuss your ERP programme?

Send us your details using the form on the right and we’ll be in touch for a chat.

Latest news and insights

Latest news

Latest local government case studies

Man at laptop with headset on Successful restart for Sandwell Council’s paused system implementation

Successful restart for Sandwell Council’s paused system implementation

Area of expertise Enterprise Resource Planning (ERP)
Sectors Local government
Type of resources Case study
Partners, alliances and organsisations related to this event:Sandwell Metropolitan Borough Council

Background Sandwell Council embarked on an ERP programme in 2019 to replace their Oracle E-Business Suite (EBS) system with cloud-based Oracle Fusion. The local authority’s original implementation took a ‘lift and shift’ approach of moving…

Read full Case study

Two woman sat chatting over a table Supporting The Highland Council to identify their strategy before system change

Supporting The Highland Council to identify their strategy before system change

Area of expertise Enterprise Resource Planning (ERP)
Sectors Local government
Type of resources Case study
Partners, alliances and organsisations related to this event:The Highland Council

Background The Highland Council had recently migrated to a new system for their core finance processes and were looking to see if a new solution was needed for their outdated HR and payroll functions. They…

Read full Case study

colleague sitting working on a laptop talking to someone off screen Supporting Derbyshire County Council’s SAP upgrade to the cloud

Supporting Derbyshire County Council’s SAP upgrade to the cloud

Area of expertise Enterprise Resource Planning (ERP)
Sectors Local government
Type of resources Case study
Partners, alliances and organsisations related to this event:Derbyshire County Council

Background In 2020, Derbyshire County Council made the decision to upgrade its ERP, provided through an on-premise supported version of SAP, which had been brought in some 10 years earlier. The Council had intended to…

Read full Case study

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