Discover our work
Walsall CouncilIdentifying cost efficiencies, performance improvements and customer outcomes in public services
Background By 2021, during a major technology transformation to the cloud, that included the implementation of a new Customer Relationship Management (CRM) system, Walsall Council started a pilot programme looking at a small samples of…
Central GovernmentSupporting business change and a major technology transformation
Background By late 2022, the commercial team at this government department was experiencing extraordinary and unprecedented demand on their capacity and capability. This was due to long term plans for the department to take on…
East Riding of Yorkshire CouncilSupporting services to become more data-driven
Background East Riding of Yorkshire Council was looking to become a more data-driven council to make insight-led decisions that improve service delivery, particularly in social care. The council had identified two key areas for improvement: …
Vale of Glamorgan CouncilCreating a digital strategy fit for the post-Covid era
Background In a post-Covid world, the council had already started its move of systems to the cloud and recognised the benefits improving its digital capability could bring to staff and residents of the council. This…
London Borough of LewishamImplementing a cloud-based software programme to 2,300 users
Background London Borough of Lewisham implemented Microsoft 365, moving their mailboxes and files to the cloud, following earlier discovery work undertaken by Civiteq. Working as part of a multi-disciplinary team, Civiteq was appointed to manage…
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